Knowledge Base

Your inbox in Canvas is for communicating with your students. This has the same function as a normal email.

The Inbox is split into two panels and displays messages chronologically. You can view and reply to conversations and sort them by course or inbox type.

 

Your inbox is located on the left hand side of the page.

 

Your inbox is the best way to communicate with your students both individually and or collectively as a class group.  It is important to note however that once a course has concluded and its term date has passed, you can no longer message students in that course.      

In the module Global Navigation, (left-hand menu) click the Inbox link.

If the Inbox link includes a numbered indicator, the indicator shows how many unread messages. you have in your Inbox. Once you read the new messages, the indicator will disappear.

The toolbar includes global message options. To load conversations, filter your messages by course or group [1] and type [2]. Filtering by type lets you filter messages by Inbox, Unread, Starred, Sent, Archived, and Submission Comments. You can compose a message at any time using the compose icon [3]. You can also search for conversations by user in the Search by user field [4].

  

 

Conversations for your selected course and Inbox filter appear in the left Inbox panel.

  

The Inbox is organized chronologically from newest to oldest with the newest conversations appearing on top [1] and the older conversations at the bottom.

You can manually mark a conversation as read or unread by hovering over the conversation and clicking the circle to the left of the conversation [2]. To start a conversation, hover over the conversation and click the star to the right of the conversation [3].