Students are required to submit
        an image as part of their assessment. Some
        students have submitted files with a file
        extension of .HEIC which is not recognised
        by my computer and fails to open.
A
                                        HEIC file
                                        is a high
                                        efficiency
                                        image file
                                        format
                                        (this is
                                        an Apple
                                        file
                                        format)
                                        which came
                                        into usage
                                        with Apple
                                        iOS11 and
                                        macOS High
                                        Sierra in
                                        2017.
                                        While the
                                        Microsoft
                                        photos
                                        application
                                        on your
                                        computer
                                        is capable
                                        of opening
                                        these
                                        files the
                                        required
                                        add on
                                        needed to
                                        open isn't
                                        installed
                                        by default
                                        on most
                                        machines.
You
                                        will need
                                        to
                                        download
                                        the
                                        required
                                        codec (a
                                                        decoder
                                                        for
                                                        the
                                                        file
                                                        format,
                                                        it
                                                        doesn't
                                                        come
                                                        pre-installed),
                                                        it allows
                                        you to
                                        open the
                                        file
                                        format via
                                        the photos
                                        app.
To do this, double click on the
    file. This will open up the Microsoft photo
    app as can be seen in the below image.
Click Download codecs at
                                Microsoft
                                Store to
                            download the 
                            required
                            codec.
